Cannot Edit Remote Connection Tasks

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Cannot Edit Remote Connection Tasks

Postby TeamGolden » Tue Oct 22, 2019 4:41 pm

Trying to recreate our tasks on a new machine and cannot edit the tasks for some reason. When I click edit, nothing happens. Tested this on a Windows Server 2008 machine and it works fine. Thought it could have been a setup mistake from all the trial and error I've done. Completely removed all of RoboTask and settings and reinstalled. Same issues.

New machine: Windows 10 Pro version 1903
RoboTask version: 7.6.2.988 (currently using the trial)

What I've done:
Installed and started service with default settings.
Created remote connection: localhost, port 5501, credentials are correct.
Tried making new tasks in new directories.

Tasks load as expected but when I click edit, nothing happens. I need the tasks to run under the service so we don't have issues after a restart/log off.
TeamGolden
 
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Joined: Mon Oct 26, 2015 4:32 pm

Re: Cannot Edit Remote Connection Tasks

Postby dudede » Thu Oct 24, 2019 9:20 am

Hello,

we have the same problem with the new Version 7.6.2.988.

- We can't edit remote tasks
- We can't copy tasks from a remote server to the local workstation

I installed an old version (7.5) to test if it is a problem at our network configuration.
But with 7.5 I can edit/copy/duplicate remote tasks.

So I think there must be a problem with the new version.

If I try to copy a remote task I get this error in my local workstation log:
Unhandled exception: Access violation at address 00549F2B in module 'RoboTask.exe'. Read of address 00000018

If I try to edit a remote task I get this error in my local workstation log:
Unhandled exception: Access violation at address 5003C5A2 in module 'rtl160.bpl'. Read of address 00000018

Hope you can solve this issue with this informations.

Greetings,
Dennis
dudede
 
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Joined: Mon Aug 05, 2019 12:46 pm

Re: Cannot Edit Remote Connection Tasks

Postby Oleg » Thu Oct 24, 2019 4:54 pm

Thank you for the information.
We'll fix it ASAP
Oleg Yershov
Oleg
Site Admin
 
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Re: Cannot Edit Remote Connection Tasks

Postby Oleg » Thu Oct 24, 2019 6:55 pm

f I try to copy a remote task I get this error in my local workstation log:
Unhandled exception: Access violation at address 00549F2B in module 'RoboTask.exe'. Read of address 00000018

If I try to edit a remote task I get this error in my local workstation log:
Unhandled exception: Access violation at address 5003C5A2 in module 'rtl160.bpl'. Read of address 00000018


Already fixed. Download fresh copy please
Oleg Yershov
Oleg
Site Admin
 
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Re: Cannot Edit Remote Connection Tasks

Postby dudede » Fri Oct 25, 2019 8:07 am

Thank you Oleg for the fast fix :)
dudede
 
Posts: 4
Joined: Mon Aug 05, 2019 12:46 pm


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