Page 1 of 1

symantec virus false alarm ?

Posted: Sun Mar 23, 2008 8:20 am
by lonnie16
This morning I go to the trusty box and stare are the screen in dis-belief.  There was a 'norton antivirus notification'.
It stated it found a virus.  the name was 'hacktool.rootkit'. ( an old one of the past )  it said the virus was in the robotask sub-dir, in a file called 'idlehook.dll
~~~   ~~~   ~~~ quarantine succeeded....
Huh ?  I don't believe norton.  did it break my robotask ?

symantec virus false alarm ?

Posted: Mon Mar 24, 2008 1:27 am
by Oleg
We know about this problem. We tried to contact Symantec team, but no results as yet.
Norton Antivirus locks and removes idlehook.dll.
This DLL is necessary for "On Idle" triggering event. When DLL is removed, "On Idle" can't work.
We'll keep trying to solve the problem

symantec virus false alarm ?

Posted: Tue Mar 25, 2008 7:01 am
by Oleg
We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

symantec virus false alarm ?

Posted: Tue Mar 25, 2008 6:05 pm
by lonnie16
Thank You, Oleg.You're Great.

symantec virus false alarm ?

Posted: Tue Apr 01, 2008 5:02 am
by Agda Drift
Oleg wrote:We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

 
We have the same problem, but the download link above doesnt work. Please advice

symantec virus false alarm ?

Posted: Tue Apr 01, 2008 5:15 am
by waldo
Oleg wrote:We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

 
Oleg,
The download link is dead...will a new file be available?  THANKS.

symantec virus false alarm ?

Posted: Tue Apr 01, 2008 5:42 am
by AlexeySurkis

symantec virus false alarm ?

Posted: Wed Apr 16, 2008 1:41 am
by Agda Drift
Thanks,
Is this a problem with the new version also? (v 3.0)

symantec virus false alarm ?

Posted: Wed Apr 16, 2008 1:58 am
by Oleg
No, we have fixed the problem. The corrected IdleHook.dll is included into new installation package.