symantec virus false alarm ?

lonnie16 · Post by **lonnie16** » Sun Mar 23, 2008 8:20 am

This morning I go to the trusty box and stare are the screen in dis-belief. There was a 'norton antivirus notification'.
It stated it found a virus. the name was 'hacktool.rootkit'. ( an old one of the past ) it said the virus was in the robotask sub-dir, in a file called 'idlehook.dll
~~~ ~~~ ~~~ quarantine succeeded....
Huh ? I don't believe norton. did it break my robotask ?

Post by **Oleg** » Mon Mar 24, 2008 1:27 am

We know about this problem. We tried to contact Symantec team, but no results as yet.
Norton Antivirus locks and removes idlehook.dll.
This DLL is necessary for "On Idle" triggering event. When DLL is removed, "On Idle" can't work.
We'll keep trying to solve the problem

Post by **Oleg** » Tue Mar 25, 2008 7:01 am

We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

lonnie16 · Post by **lonnie16** » Tue Mar 25, 2008 6:05 pm

Thank You, Oleg.You're Great.

Agda Drift · Post by **Agda Drift** » Tue Apr 01, 2008 5:02 am

Oleg wrote:We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

We have the same problem, but the download link above doesnt work. Please advice

waldo · Post by **waldo** » Tue Apr 01, 2008 5:15 am

Oleg wrote:We have solved the problem with Norton Antivirus 2008.
Just download new version of IdleHook.dll here.
How to install:
1. Stop Robotask
2. Unpack DLL into RoboTask folder (by default "C:\Program Files\RoboTask\")
3. Start RoboTask.

Oleg,
The download link is dead...will a new file be available? THANKS.

Post by **AlexeySurkis** » Tue Apr 01, 2008 5:42 am

The right download link is: http://www.robotask.com/downloads/OldVe ... 6/IdleHook .zip

Agda Drift · Post by **Agda Drift** » Wed Apr 16, 2008 1:41 am

Thanks,
Is this a problem with the new version also? (v 3.0)

Post by **Oleg** » Wed Apr 16, 2008 1:58 am

No, we have fixed the problem. The corrected IdleHook.dll is included into new installation package.