[bug] Robotask V9.3 - Deletion of ALL tasks in local user

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GN120AN
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Joined: Sun Dec 18, 2022 1:55 pm

[bug] Robotask V9.3 - Deletion of ALL tasks in local user

Post by GN120AN »

We are testing Robotask V9.3 and have just discovered an unusual bug which prevents us from changing versions.


We have spots with a "TRIGGER" and "TRAY ICON"
the icons displayed in the taskbar are saved:
- Either on remote machines (\\distant_machine\folder\TheIcon.ico)
- Either on Ram disks (R:RamDisk\folder\TheIcon.ico)

With Robotask 8.2, no problem.

With Robotask 9.3 we encounter the following bug:
Randomly, about 3 out of 5 times, ALL local user tasks are erased when Windows shuts down. If Robotask is closed before Windows shutdown, the tasks are not deleted.
If trays with a "Tray icon" are "not enabled" this bug does not seem to occur.

The location of the icons, on RamDisk or in a remote network, seems to be the cause of this bug.
This is a very disabling bug, which prevents us from changing versions.


Note: We have tested this bug in virtual machines, Kubernetes & VMware. Same results.
Oleg
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Re: [bug] Robotask V9.3 - Deletion of ALL tasks in local user

Post by Oleg »

We have spots with a "TRIGGER" and "TRAY ICON"
What are the "spots"?
Where do you store your tasks? On network drive?
Unfortunately I don't understand your configuration...

in any case it's better to store tasks and other resources on local drive
ALL local user tasks are erased when Windows shuts down.
I used the latest version of RoboTask too, but I don't see such problem
Oleg Yershov
jansalava
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Joined: Thu Aug 24, 2023 4:12 pm

Re: [bug] Robotask V9.3 - Deletion of ALL tasks in local user

Post by jansalava »

The same/similar problem has occurred here.
I am just testing RoboTask 9,6,4 in Evaluation mode. Everything installed by default. When I was running a task, the computer was restarted by an other, uninformed, person. After restart ALL tasks, including demos installed at installation time, were gone. Simply the directory with all tasks were empty.
Last edited by jansalava on Thu Aug 24, 2023 4:30 pm, edited 1 time in total.
Oleg
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Re: [bug] Robotask V9.3 - Deletion of ALL tasks in local user

Post by Oleg »

I have just tested on clean test machine.
Computer contains only clear system and one user account.
All tasks remain in place when I restart the computer or turn it off and start it again. No files have been deleted

Installation progran saves the examples to user profile. The default folder is:
C:\Users\<username>\AppData\Local\RoboTask\Tasks

If you install RoboTask under one account (for example, "Administrator"), and then restart your computer and log in as a simple user (for example, "JohnSmith"), you will see an empty tasks folder and no tasks in the list.
Oleg Yershov
jansalava
Posts: 10
Joined: Thu Aug 24, 2023 4:12 pm

Re: [bug] Robotask V9.3 - Deletion of ALL tasks in local user

Post by jansalava »

Sorry for disturbing. My fault. Now I am performing backups of my tasks periodically.
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