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Error after migrating to Hyper V

Posted: Wed Nov 24, 2021 3:55 pm
by deesloop
Server was previously running on VMWare
Now migrated to Hyper V and the basic module cannot edit tasks

E: 24/11/2021 14:45:42: Failed execute 'ExecAction with exception: Class not registered, ClassID: {10E2C785-6746-484D-9481-8B1B8D398E59}' (C:\Program Files (x86)\RoboTask\Plugins\Basic\Basic.rtp)

How do I fix this please
Message also sent via support web page

thanks

Re: Error after migrating to Hyper V

Posted: Wed Nov 24, 2021 4:31 pm
by Oleg
You must reinstall Basic plugin.
What version do you use? You can find all previous versions here

Probably you have copied the binaries to a new location instead of installing.

Re: Error after migrating to Hyper V

Posted: Thu Nov 25, 2021 12:41 pm
by deesloop
I can confirm that Oleg once again sorted the issue.