RoboTask has stopped printing
Posted: Sat Aug 21, 2021 9:54 am
Hi,
We have RoboTask 6.7.2.911 running on a Windows server. Suddenly RoboTask has stopped printing the PDF files
from the current folder. RoboTask says that the files are being printed but they don't get send to the printer.
We Use Sumatra PDF for RoboTask.
We have send a Windows test print to the currrent printer and it works fine.
We have rebooted the server and checked that the services and tasks are running.
Can there be some kind of problem with the server? Maybe an update on the server has added some restrictions?
I can see that the latest version of RoboTask is 8.4. Would it help to install and use this version instead?
Do you have other suggestions?
Thank you in advance.
Kind regards,
Martin
We have RoboTask 6.7.2.911 running on a Windows server. Suddenly RoboTask has stopped printing the PDF files
from the current folder. RoboTask says that the files are being printed but they don't get send to the printer.
We Use Sumatra PDF for RoboTask.
We have send a Windows test print to the currrent printer and it works fine.
We have rebooted the server and checked that the services and tasks are running.
Can there be some kind of problem with the server? Maybe an update on the server has added some restrictions?
I can see that the latest version of RoboTask is 8.4. Would it help to install and use this version instead?
Do you have other suggestions?
Thank you in advance.
Kind regards,
Martin