Page 1 of 1

No mouse control once window is focused

Posted: Wed May 23, 2018 9:37 pm
by obscenic
I have an application which I'm trying to do some automation for. Just testing the free version to make sure it will work at present.

As soon as I focus on the application window, the mouse movement and click actions simply don't run. I can move and click around other applications - but this one seems to just cause robotask to not accept clicks or movements. I've tried click; I've tried up and down, I've tried not focusing at all and just moving by absolute coords, but as soon as the software receives ANY click or movement from robotask, it just ignores it. This is a live session, not a locked session.

Re: No mouse control once window is focused

Posted: Thu May 24, 2018 9:33 am
by Oleg
This is possible when you try to use mouse actions and Send Keystroke for application with rights elevation.
This is the property of system security.

For example:
you can't record a macro or use these actions for REGEDIT.EXE (system utility)
To get it work you have to run RoboTask as administrator (that is with right elevation too)

Of course you can turn off UAC (User Access Control) but this is not recommended