SFTP Login Failing

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paraffin
Posts: 21
Joined: Thu Jul 19, 2018 8:31 pm

SFTP Login Failing

Post by paraffin »

Hi

If I set up a new SFTP connection i.e my current working ones are fine, previous to applying 7.1 and 7.2 I can never connect.

Here is the log of the first and second run, anonymised obviously

I 13/09/2018 15:48:36: ****** Starting task: SFTP TEST ******************
I 13/09/2018 15:48:36: Executing "1.SFTP Open (sftpuser@sftpserver.com)"
E 13/09/2018 15:48:39: Can't open SFTP session
E 13/09/2018 15:48:39: The server's host key is not cached in the registry. You
E 13/09/2018 15:48:39: have no guarantee that the server is the computer you
E 13/09/2018 15:48:39: think it is.
E 13/09/2018 15:48:39: The server's rsa2 key fingerprint is:
E 13/09/2018 15:48:39: ssh-rsa 2048 xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:2d:40
E 13/09/2018 15:48:39: If you trust this host, enter "y" to add the key to
E 13/09/2018 15:48:39: PuTTY's cache and carry on connecting.
E 13/09/2018 15:48:39: If you want to carry on connecting just once, without
E 13/09/2018 15:48:39: adding the key to the cache, enter "n".
E 13/09/2018 15:48:39: If you do not trust this host, press Return to abandon the
E 13/09/2018 15:48:39: connection.
E 13/09/2018 15:48:39: Store key in cache? (y/n) sftpuser@sftpserver.com's password:
E 13/09/2018 15:48:39: sftpuser@sftpserver.com's password:
E 13/09/2018 15:48:39: An error occurred. Step #1 (SFTP Open (sftpuser@sftpserver.com)).
E 13/09/2018 15:48:39: Task execution is aborted
I 13/09/2018 15:48:53: ****** Starting task: SFTP TEST ******************
I 13/09/2018 15:48:53: Executing "1.SFTP Open (sftpuser@sftpserver.com)"
E 13/09/2018 15:48:56: Can't open SFTP session
E 13/09/2018 15:48:56: sftpuser@sftpserver.com's password:
E 13/09/2018 15:48:56: sftpuser@sftpserver.com's password:
E 13/09/2018 15:48:56: An error occurred. Step #1 (SFTP Open (sftpuser@sftpserver.com)).
E 13/09/2018 15:48:56: Task execution is aborted

I have tested this on my main Robotask server and also I used a trial license on my PC and no luck.

WinSCP fully connects file so I assume this is an issue with an update?

Please help?

Cheers
paraffin
Posts: 21
Joined: Thu Jul 19, 2018 8:31 pm

Re: SFTP Login Failing

Post by paraffin »

I tried downgrading to 7.1 but the issue persists but it could be a hangover from the downgrade rather than install..

Like I said I can WinSCP from all of the locations with the credentials I am providing so do not understand.

Cheers
paraffin
Posts: 21
Joined: Thu Jul 19, 2018 8:31 pm

Re: SFTP Login Failing

Post by paraffin »

I fixed it, I was an idiot!
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